The Philippines is one of the hottest destination for business process outsourcing. It just places a little  notch lower than the India.  A lot of call centers and other business process outsourcing ventures have cropped up all over the country. More than half of the available jobs advertised in the newspapers are business process outsourcing jobs ranging from medical transcription to customer and technical support and legal services among others. Instead of being stagnant because of the dwindling dollar, our export sector has exhibited growth due to business brought about by business process outsourcing. My brother who is our company’s vice president for finance wanted us to join the bandwagon. He was interested in involving our business in the business process outsourcing industry specifically in the call center operations. I expressed my reluctance that we do so since this is totally unrelated to our existing line of business although I acknowledge that business process … [Read more...]