Comments on: Putting up a call center? Think before you leap!!!

By: ivy

ivy — Sat, 19 Jan 2008 07:34:31 +0000

I just dont know if they apply the leasing concept of US in which they could sell the equipment in a fair market value upon fulfillment of the contract.

I guess I need to do more chit chats with my client. ha!

By: zigfred

zigfred — Sat, 19 Jan 2008 03:14:37 +0000

Ivy: Oh ok. The beautiful thing about tht deal is that they are only the ones who builds it not run it. My friend on the other hand built his call center expecting that clients wil eventually come because the demand is so huge. More than 2 years has alreedy passed, but still no client. If there are clients, talks will break down or something goes wrong. He should have secured the market first before building the call center. But anyway that is business, learning from your mistakes, but it sure was a costly mistake. Nevertheless the center and the equipment is still there so hopefully his new joint venture agreement will work out. By the way after the tenants move out, what happens to the equipment they left behind ? Will the assume ownership of it ?

By: ivy

ivy — Sat, 19 Jan 2008 02:50:19 +0000

Sorry, let me straigthen that out. They send proposals to companies in the US, when the deal is done, that’s the time they build the centers; from the floor carpet to the Avaya systems. I am sure someone in the US works with them to close the deal.

Recently, he told me that he was building a call center near Tiendesitas and in Iloilo City.

I thought at first they were the call centers themselves but he clarified ” we only build the centers so when the tenants move out, they leave everything behind, not a single pc.”

I think they call themselves as systems integrator and solutions & services provider.

By: zigfred

zigfred — Fri, 18 Jan 2008 16:58:06 +0000

Ivy: That’s a cool business. At least they only build it and lease them out. In my friend’s case (2 years old+ call center) he got a couple of inquiries but none of them worked out. Last December he told me there was a company wanting to do a “joint venture” with him. I don’t know how it went. I hope he was successful. So let me get this straight, the business of this client of yours is that he is asked by someone to build call centers ? And then he also provides his client with investors that will lease out the call centers he built for his clients ? Just curious.

By: ivy

ivy — Fri, 18 Jan 2008 09:00:13 +0000

My client’s business here in Pinas is building call centers. They don’t run it but build it. They are bringing the investors in the country to lease the centers. They have been pretty much successful, and he is only in his 30′s.